Luxury vehicles are robust precision engineered machines with an emphasis on quality. Luxury car owners know that with care and luxury vehicle servicing that is competent, reliable and available around the clock, their luxury cars will always be in top driving condition.
It is with this understanding that innovative auto manufacturers go beyond their revolutionary car designs to create outstanding support products specifically designed to meet the exacting needs of the discerning luxury motorist.
Use of genuine parts in luxury vehicle servicing, creation of resource-saving replacement parts, after sales service and comprehensive insurance and assistance plans are the hallmarks of a leading auto manufacturer.
Genuine parts are manufactured to match to the specific requirements of the luxury vehicle they are designed for and guarantee a high standard of quality.
Genuine parts are created during the development of a luxury car and are made to match one another precisely, fulfilling tasks reliably. This has the benefit of spare parts with excellent fitment accuracy which significantly lower the time spent in the workshop.
Innovative auto manufacturers also ensure that improvements made in series production are also adopted for their genuine parts and often grant a one-year statutory guarantee on these parts.
Genuine replacement parts have also become available and while being a resource-saving alternative, they are nevertheless subjected to the same stringent quality requirements.
Furthermore, genuine retro-fittable solutions provided by innovative auto manufacturers are excellently coordinated to the specific requirements and the same high standards of quality and safety of the luxury vehicle.
The value of luxury car services can best be seen in the level of aftercare support provided to the vehicle owner.
Emergency and personal assistance programmes provide luxury vehicle owners with peace of mind motoring by providing the infrastructure to support a countrywide 24-hour-a-day emergency service. These programmes ensure on the spot roadside assistance offered by a fully equipped and trained luxury vehicle servicing technician.
More so, while the primary focus is to get luxury car owners mobile in their own vehicle; where a roadside repair cannot be affected and the vehicle needs to be towed, the occupants of the vehicle will be transported to a place of safety.
Further motoring peace of mind is achieved with a freeway plan for luxury car servicing which offers maintenance and repairs at no cost to the luxury vehicle owner. A five-year or 100,000 km freeway plan is often included as standard on new luxury cars and absorbs all maintenance and service costs, with the exception of between-service top-up fluids, fuel, cracked or broken glass, and tyres.
It is this attention to service that ensures that the purchasing of a luxury vehicle is more than a business transaction, but the beginning of a relationship founded on mutual respect and admiration.
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