Car service or car repair is a very different animal depending on whether your car is stranded on the side of the highway with an overheated engine, has been running fine for two weeks with the check engine light on, or is sitting with a dead battery and faulty alternator in the driveway. The one thing that every driver needs, however, is an auto shop that is credible, professional and able to provide you with expert car repair at a fair price.
Here are 3 tips to ensure you receive professional quality car service:
- Take Charge Early: First, ask the mechanic to discuss the nature and cost of the car repair before the work is done. This should be the auto shop’s policy. Even if you know you will be taking the mechanic’s advice, this will give the impression that you’re a knowledgeable customer.
- Fool the Mechanic, Fool Yourself: Do some research before you take your vehicle to the auto shop so you can ask at least one or two informative questions. Plus, during your research, you’re liable to come across genuinely valuable information about your car. Instead of fooling the mechanic, you may, in fact, pass as an informed consumer who knows about car repair and car service.
- Understand the Difference between Parts and Labor Charges: Find out the cost of labor. Ask about the feasibility and savings associated with refurnished parts versus new. Make sure your bill is properly itemized and take the time to look it over for any errors or concerns. Don’t be afraid to ask questions.
Take time to observe what you see, hear, and feel what’s happening with your vehicle. Make notes so that you can relay the symptoms to your auto mechanic in concise and descriptive terms. This simple tip will help save you time and money, with little or no frustration, in getting the necessary and correct auto repairs done as quickly as possible.